Job Title:   IT Specialist

Job Location:  Abuja - Nigeria

Responsibilities:

  • Ensure the integration of customer requirements match those of the infrastructure implemented to support the custom built solution
  • Participate in full technical and operational lifecycle of projects including system design, software and hardware installations, network configurations, certifications and other technical support requirements.
  • Participate in user workshops to communicate specific customer system requirements, confirm and discuss technical specifications and requirements from sales to project activation to transition to operations, as defined by the project manager.
  • Implement and maintain solutions at customer premises
  • Primary project technical implementation expert supporting the assigned Technical Design managing technical work streams as assigned by the project manager
  • Coordinate with cross functional teams and third party providers to ensure project technical implementations are done in accordance with approved designs and keep within the customer agreed requirements
  • Implement added functionality; either from specific application enhancements or functionality requirements as directed by the project manager
  • Implement technical change requests ensuring all system changes follow agreed policy and comply with audit requirements
  • Draft technical documentation that supports the products as defined in the requirements)
  • Support the creation of technical specifications, test plan, acceptance requirements and other documentation required in testing and acceptance of project based solutions.
  • Ensure all risks and issues that affect the project are raised following set processes and are addressed appropriately. Escalate risks and issues that pose a significant impact to deliverables.
  • Coordinate testing and cut over activities with the appropriate internal technical groups, customer or third party vendor as appropriate.
  • Maintain/Administer any online informational communications tool that is required to support implementation.

Qualifications

  • Masters degree preferably in Computer Science, Engineering, Mathematics or similar discipline
  • At least 7 years of experience in deployment of technical solutions or application software, implementing systems and modules with experience of multiple full lifecycle implementations.
  • Thorough understanding of IT infrastructure components, database, and software technologies.
  • A track record of exceptional technical and professional performance in a similar capacity.
  • Previous experience in process development, documentation and maintenance.
  • The ability to be the lead technical role on complex projects overseeing requirement analysis through implementation and/or support
  • Ability to understand the customer's business objectives for assigned projects
  • Coordinates multiple technical streams of work to produce a complete solution
  • Develop high-level designs for small to medium systems/applications with input from other specialists
  • Resolve complex problems in QA / Architecture
  • Expert knowledge of and ability to apply advanced software development principles, theories, programming languages, concepts and techniques
  • Understands the concept of IT security and its application to computer systems architecture.
  • Expert understanding of system integration and hardware
  • Understanding of client’s methodologies and practices
  • Understanding trade-offs and risks with technical choices
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